We started OUT where you are now:
A business in need of cleaning solutions.
Michael’s Janitorial & Floor Service, was founded in South Carolina in 1997 by Michael and Kellye Ratcliff. After experiencing firsthand the challenges and importance of maintaining clean, healthy environments through their work in healthcare, they recognized an opportunity to provide organizations with a more dependable, responsive, and personal approach to commercial cleaning.
What began as a local, family-founded business has grown into a multi-state commercial janitorial and facility-services company with established operations in South Carolina and Virginia and continued expansion into new markets. Throughout that growth, Michael’s has remained committed to the strong relationships, personal service, and attention to detail on which the company was built.
Our healthcare roots shaped the standards we bring to every client: cleanliness, safety, consistency, responsiveness, and accountability. Today, Michael’s serves healthcare organizations, professional workplaces, educational campuses, commercial properties, industrial facilities, and other organizations with demanding facility needs.
We provide customized commercial janitorial, day porter, floor care, carpet cleaning, window cleaning, post-construction cleaning, pressure washing, and specialty cleaning services. Our trained teams are supported by active leadership, clearly defined expectations, ongoing communication, and a structured quality-assurance process designed to deliver consistent results.
Our mission is to better the quality of life through service, and our purpose is to create opportunities for growth and impact—for our employees, our clients, and the communities where we live and work. Our culture is guided by our SHINE Core Values: Service, Honesty, Innovation, Nurture, and Execution. These values shape how we lead our people, serve our clients, solve problems, and fulfill our commitments.
As Michael’s continues expanding into new markets, we remain committed to growing without losing the personal care and accountability that have defined us since 1997. Whether serving one facility or multiple locations, our goal is to become a trusted extension of each client’s organization—and their next and last commercial janitorial and facility-services partner.
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Appearance is everything in today’s business world
A company’s brand extends to every touch point—anything that makes an impression with a customer: website, social media, print, collateral and of course, your office or operating facility. It’s a reflection on your business and you professionally. From commercial and industrial…to high-tech and medical…and everything in—between…we understand your industry’s very specific janitorial and cleaning needs and what it takes to make you look your operational best.
Quality Assurance Program
To ensure our clients’ satisfaction, Michael’s has developed a quality assurance program that provides feedback to both the customer and the staff performing the work. Site inspections are performed by a trained supervisor—and customized to coincide with your site tasks schedule. This is a unique approach in the industry. One that we adhere to strictly. It has proven, time and again, to be an exceptional program to facilitate clear communication and more efficient performance with clients and staff.
We Pride Ourselves on a Spotless Reputation
A good reputation is earned: It takes years to earn but only seconds to lose. We train and supervise our staff to ensure that proper standards and best practices for cleaning are followed consistently.
We Believe in Promoting Wholistic Wellness, By:
Deep-cleaning dirt, grime and germs on floors and surfaces.
Alleviating dust and allergens in the air.
Properly sanitizing your entire facility.
