"Thanks for a great job, the carpet in our office was extremely soiled and we did not have any hopes that the carpet could ever look good again. Your staff did and excellent job in making the carpet look new again!" -Dr. Don Kelley
"Once again, thank you again for your generosity and support as we serve this most deserving population." - Meals on Wheels
"It is with great pleasure that I recommend Michael's Janitorial & Floor Service. They would be an asset to have as a service provider for any company." - Megan Moore, Director
"Working in the service/medical field, having a clean, presentable environment is paramount to outstanding customer service. Michael's Janitorial Service is an excellent partner to achieve that goal. I would highly recommend Debra Criswell and Michael's Janitorial Service." - C. Renee' Moss MD
"Both the carpet and hard flooring look great! Thank you for following up with the inspection. It helps us to know that the owners of the company are checking to make sure the employees are doing things correctly."
Michael's Janitorial & Floor Service, Inc. is dedicated to providing the best services possible. The company President and Director of Operations attend annual vendor seminars to review the latest improvements in equipment and supplies. Michael's Janitorial & Floor Service also performs independent testing on new products and equipment. One of the biggest changes in our industry has come in the area of technology, which has taken the form of new equipment that can clean faster and more effectively, be safer for workers to use and be more gentle on the surfaces being cleaned. We are committed to investing in new technology and initiating the use of more efficient cleaning approaches.
Michael's Janitorial & Floor Service is also using information technology to help monitor client's facilities with mobile technology able to track cleaning progress and direct staff where needed most. It is a reliable, easy to use monitoring system that works 24/7 to improve crew efficiency and to free supervisors for other important tasks. It helps insure quality customer service by:
- Clocking employees in/out from each jobsite(accurate time keeping and security),
- Paging supervisors for no shows, late arrivals and early leavers,
- Recording and leaving voicemail,
- Tracking supplies in each building.
Our commitment is to continue utilizing technology that will improve our service, quality and cost-effectiveness.